Health service appointments, guidance and emergency duty

All clinical illnesses should be treated primarily at your closest local clinic.

Doctor’s and nurse’s reception

If you fall ill, please contact the Terveysneuvo call centre. The treatment of customers requiring demanding basic health care is centred to the head health clinic

Dental care

You can make an oral health care appointment by telephone or by using the electronic service.


At the Terveysneuvo call centre, a nurse will assess your need for treatment and the level of urgency as well as provide counselling and guidance regarding health- and illness-related matters.

The walk-in health centre Terveyskioski will provide you with health counselling and guidance by a nurse free of charge, as well as small-scale treatment procedures without an appointment.

Children’s health services are provided by maternity and child health clinics, among others.

Guidance services for elderly people are provided by the customer guidance unit Siiri. As a resident of the Nastola area, you are assisted by the service guidance unit Pauli.

Emergency duty

Emergencies and emergency duty


Contact information

Terveysneuvo call centre, tel. +358 (0)3 4108 9420, local clinics, tel. +358 (0)3 4108 9425, head health clinic,
Mon-Thu from 7.30 am to 4.00 pm, on Friday from 7.30 am to 3.00 pm.
Oral health care appointments, tel. +358 (0)3 818 4911, on weekdays from 7.30 am to 4.00 pm.
Customer guidance unit Siiri, tel. +358 (0)3 818 5555
Service guidance unit Pauli, tel. +358 (0)3 819 3199
Local clinic of the city centre, Kauppakatu 14, 15140 Lahti
Eastern local clinic, Alasenkatu 2, 15300 Lahti
Southern local clinic, Launeenkatu 74, 15610 Lahti
Head health clinic, Kauppakatu 14, 15140 Lahti
Opening hours: Mon-Thu from 8.00 am to 4.00 pm, on Friday from 8.00 am to 3.00 pm.

Walk-in health centre Terveyskioski, Shopping Centre Trio, on weekdays from 9.00 am to 6.00 pm, on Saturday from 9.00 am to 4.00 pm.