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Volunteers at events 

Join our happy group of event volunteers!

Lahti has a long tradition of event volunteer work and the City of Lahti wants to maintain that. Therefor the City of Lahti Event Services has created a volunteer register for event volunteers.

Registration to volunteer for 2024 events is open!

You can now apply as a volunteer for the 2024 events. You can get to know the events and tasks by clicking on the events name from the menus below.

More new events will be added soon and all the information will be found on this website.

Before filling in the registration form, please read the form filling instructions available in the GateHQ system.

New volunteers can register here:

Register as a volunteer

If you were a volunteer in summer events in 2023 and already have an account on GateHQ-system you can log in here:

Log in

Volunteer tasks in 2024 events

  • Women´s U19 WFC will be played May 8th-12th 2024 in Lahti, Finland. Read more about the event here.

    Essential part of the World Floorball Championships 2024 are the amazing volunteers. As a volunteer, you are a crucial part of making the championship event successful and at the same time you can learn and improve your skills in many areas in an international atmosphere.

    The volunteer tasks mainly are placed for tournament dates but also few days before the event starts. Please read the descriptions carefully and take a close look at for example the language and other requirements needed.

    You can apply as a volunteer from 22nd of November to 31st of January 2024.

    Volunteer recruitment for the event takes place through the GateHQ system. You can choose 3 different areas you want to work at so please familiarize yourself with the areas below and the tasks under them before volunteering.

    Competition

    Tournament Officials

    Tournament officials assist in basic official tasks of the game event, for example supervise the penalty bench or assist in the game timing.

    Tournament Office

    Tournament Office is the heart of event organization and this is the place where everything happens! You have a thorough knowledge about the tournament, and you share information to the teams and volunteers when needed. You make sure the office is functional and there are enough materials and office supplies needed.

    Statistics & Scores Team

    This team makes sure all the official match statistics and other data are gathered. Team makes sure that the data is in right form and is available for anyone who needs them soon after each match.

    Court Program and Ceremonies

    The team makes sure e.g. intermission program and ceremonies run smoothly in correct schedule and make sure that the people that taking part in the ceremony arrive in time and walk them to their places. Before the matches you ensure the teams are ready to step to the arena. Some of the team members work as a hall announcer and DJ.

    Referee Services

    This small but efficient team make sure the referees have the best possible circumstances during the tournament.

    ADT-assistants

    Antidoping Assistants assist the Anti-Doping Agency by helping the player to find the right facilities. Doping Control Officer gives you further instructions.

    Team Guides

    Team guides help teams with the practical arrangements during the entire tournament and are a crucial link between the team, local organizing committee and the IFF.

    Spectator services

    Ticket Sales

    Ticket sales team sell the tournament tickets at the arena ticket office and coordinate ticket deliveries (group bookings, VIP-tickets, printing tickets). Team members also guide spectators if they have questions about the tournament.

    Stand Assistants

    There are multiple event partners who are involved in tournament and we want to make sure everything runs smoothly. You help the event partners with their stands at the arenas. You also assist building other stands and activities in the arena expo area. During the tournament you are ready to solve problems and answer to inquiries related to stands.

    VIP- and Cloakroom Services

    This team makes sure that everything runs smoothly in the VIP areas and take care of the VIP cloakroom services. You welcome the VIP guests, answer their questions and guide them to their seats. You also help with the interviews and other program that is happening in the VIP areas.

    Event Guide Team

    Event guide and Eco team guide tournament participants and spectators near and inside the tournament arenas. You are well prepared with the tournament info. If you don’t know answer to a question, you know how to find out the answer. You are familiar with the arenas and their surroundings. You also guide participants in questions related to recycling, using the public transportation and drinking tap water. At time to time, you are working at the info stand.

    School Groups

    This team makes sure that school groups’ visit runs smoothly. They receive the groups, guide and take care of them and confirm that the school group leaves as agreed. During the tournament, various activities for school children can be carried out in the corridors and the team also plans pre-assignments for children.

    Administration

    Volunteer Services + Health Security

    In volunteer services you make sure that all the volunteers have good conditions during the tournament. In volunteer services, you for example help with the volunteer gear and provide information about the volunteer food services. Volunteer services also include maintaining the volunteer facilities including Volunteer Lounge (tidying up and sanitizing the facilities and making sure there is enough coffee etc.).

    Accreditation

    In the accreditation center, the team prepare the accreditation passes (take photos, print and finalize) and hand them over to the right persons. Most of the passes are done in advance but there might be cases where the person hasn’t accredited in advance. You make sure all the details are correct and solve unclear cases. You guide participants about the allowed routes and areas in the arenas.

    Security

    Access Control

    Venues are divided into different accreditation zones. Access control team makes sure that the accreditation zones are followed by all participants. The access control guides audience and other participants (e.g. media representatives) and checks accreditation cards at a designated desk point and directs people to the right places if necessary. Team members make sure that all participants know the allowed routes and areas for them in the arenas (e.g VIP-areas, players’ areas). You co-operate with the arena’s security services.

    Event Construction

    Event Construction Team

    Team members will take part in the event construction and maintenance at the tournament arenas. The event construction starts few days before the official tournaments and is completed when the event is been deconstructed and the arenas are emptied.

    Firs aid

    First Aid Team

    First aid team provides first aid to anyone who needs it (spectators, staff, other participants) and make sure that necessary actions are done.

    Media

    Media Services

    Media Services Team take part in the media accreditation and assist media guests. You make sure everything works well in the media seating area, media room and mixed zone. You prepare materials for media guests before and after the matches and help the teams where to find the match recordings. You assist the international tv-companies for example with the player interviews.

    Communications and marketing

    Communication Team

    Communication team prepares tournament news, announcements, and materials to event website and other channels. Communication team also produces content to social media and assists the official TV-production team.

    Environment

    Event Guide Team

    Event guide and Eco team guide tournament participants and spectators near and inside the tournament arenas. You are well prepared with the tournament info. If you don’t know answer to a question, you know how to find out the answer. You are familiar with the arenas and their surroundings. You also guide participants in questions related to recycling, using the public transportation and drinking tap water. At time to time, you are working at the info stand.

    Logistics

    Transportation Team

    Transportation team drives the referees, jury members and IFF members from place to place. Transportation in mainly needed between the Helsinki-Vantaa airport, the hotels and the tournament arenas.

     

    Register as a volunteer here!

    Please note that for this event you need to attach your photo to the registeration form.

     

Benefits for volunteers:

  • valuable work experience and networking
  • memorable opportunity to be part of a major events

After registering, you should monitor your e-mail, as all information and communication takes place primarily by e-mail. Volunteers will be contacted by the event organiser soon after the information of the volunteers who signed up and agreed to the disclosure of their information is transferred to the event organiser by the City of Lahti.

It is free to be part of the volunteer register and you can ask for your own information to be deleted at any time.

If you are already registered in GateHQ-system you can log in to your account here.

Welcome aboard in making and enjoying experiences!